A woman from Kansas City, Missouri, said she was barred from using the toilet on a United flight because the seat belt light was on mid-flight. Nicole Harper told the attendant that she urgently had to pee and the attendant gave her a couple of plastic cups, which she used. After she was done — and with the seat belt light now off — she and her filled cup were escorted to the bathroom by attendants. The woman says the United flight attendants “treated me like I had committed a crime.” She says they said they would be calling in a hazmat team to clean the entire row (despite the fact that there was no spillage, she says) and that she would have to speak with the pilot.
… In a Facebook post the woman wrote: “United Airlines lied about reaching out to me, I attempted to reach them multiple times over the past 2 weeks and was repetitively told customer service would not take my call. They also lied about the incident happening during the descent… this all happened mid flight, while flight attendants were providing drink service. It is ironic, however that I did get a call from an executive customer service representative at United Airlines as soon as my stories aired…”